REPAY and LiveVox Announce Partnership to Enhance Customer Experience and Improve Agent Performance

Partnership to enable LiveVox to accept credit, debit card, and ACH payment capabilities via online portal or agent-assisted transaction, designed to boost accounts receivable and collections results

ATLANTA–(BUSINESS WIRE)–Dec. 17, 2020– Repay Holdings Corporation (NASDAQ: RPAY) (“REPAY”), a leading provider of vertically-integrated payment solutions, today announced a technology integration with LiveVox, a next-generation contact center platform. The partnership further enhances the LiveVox customer experience by providing additional digital payment options and processing capabilities in either self-service or agent-assisted transactions.

LiveVox provides companies with a unified approach to creating personalized customer conversations by offering seamless integration capabilities across omnichannel communications, CRM, and workforce optimization. REPAY’s technology will serve as a payment engine within the LiveVox platform, enabling accounts receivable and collections teams to seamlessly and securely accept credit and debit cards as well as ACH payments, 24/7.

“We are excited to be partnering with LiveVox and powering such a large and rapidly expanding customer base with our payment processing technology,” said Susan Perlmutter, Chief Revenue Officer of REPAY. “Payment preferences across the B2B and B2C landscapes, alike, continue to move overwhelmingly toward digital, and customers today expect options and convenience. REPAY is a payment industry leader in the collections, consumer finance and automotive industries. Leading companies in these industries use LiveVox to run their contact centers – making this a natural partnership to further improve agent performance and the overall customer experience.”

“LiveVox is very focused on enabling exceptional agent and customer experiences through our platform,” said Louis Summe, LiveVox CEO. “We’re very excited to partner with REPAY, as it offers our customers an exceptional option to facilitate both self-service and agent-assisted payment transactions.”

About REPAY
REPAY provides integrated payment processing solutions to verticals that have specific transaction processing needs. REPAY’s proprietary, integrated payment technology platform reduces the complexity of electronic payments for merchants, while enhancing the overall experience for consumers and businesses.

About LiveVox
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, and WFO to deliver exceptional agent and customer experiences, while helping to reduce compliance risk. Our reliable, easy-to-use technology enables effective engagement strategies on channels of choice to drive performance in the contact center. To learn more, visit http://www.livevox.com/.

Investor Relations Contact for REPAY:
repayIR@icrinc.com

Media Relations Contact for REPAY:
Kristen Hoyman
khoyman@repay.com

Media Relations Contact for LiveVox:
Nick Bandy
nbandy@livevox.com

Source: Repay Holdings Corporation

REPAY Announces Partnership with the Strategic Regional Healthcare Organization – The National Association (SRHO)

Partnership will expand REPAY’s reach within the healthcare sector by providing health system members accounts payable disbursement automation and revenue generating rebates

ATLANTA–(BUSINESS WIRE)–Dec. 7, 2020– Repay Holdings Corporation (NASDAQ: RPAY) (“REPAY”), a leading provider of vertically integrated payment solutions, today announced a partnership with the Strategic Regional Healthcare Organization – The National Association (SRHO), a healthcare consortium enabling providers and facilities to operate and achieve economies of scale to succeed in population health care delivery.

REPAY’s partnership with SRHO is through CPS Payment Services (“CPS”), a REPAY company and market leader in healthcare accounts payable (AP) virtual card and AP disbursement services, and will provide SRHO health system members with new automation capabilities for accounts payable disbursements, optimizing internal efficiencies and bringing revenue generating savings to their bottom line.

CPS’ TotalPay platform automates the facilitation of all supplier payments for a hospital or health system while helping generate significant monthly cash rebates based on payments to accounts payable suppliers. CPS has a proprietary network of healthcare suppliers, enabling healthcare clients to generate typically 50% more in rebates than a bank program could achieve.

“We are thrilled to join SRHO in its mission to streamline payment processing workflows and efficiencies for healthcare provider members,” said Susan Perlmutter, Chief Revenue Officer of REPAY. “Automating complex legacy processes will not only alleviate mundane tasks, but it will also accelerate performance, increase value, reduce operating costs and help improve the bottom-line.”

“We are excited to welcome CPS to our consortium and look forward to seeing the impact they will have on our Members and their affiliate Hospitals. Our partnership presents a tremendous opportunity for our health system members to utilize AP automation and revenue-generating solutions to create operational efficiencies and improve financial performance,” said Mark Tribbett, Chief Executive Officer at SRHO.

About REPAY

REPAY provides integrated payment processing solutions to verticals that have specific transaction processing needs. REPAY’s proprietary, integrated payment technology platform reduces the complexity of electronic payments for merchants, while enhancing the overall experience for consumers and businesses.

About SRHO – The National Association

SRHO, representing over 400 Hospitals and Health Care Systems, was created to assist regional SRHOs in advancement of their common interests, to develop regional or national markets to create the scale required to achieve next level strategic cost reductions, and to design the fundamental building blocks to manage risk and improve quality of care all while sustaining their organizational autonomy.

Investor Relations for REPAY:
repayIR@icrinc.com

Media Relations for REPAY:
Kristen Hoyman
khoyman@repay.com

Source: Repay Holdings Corporation